Unlock Microsoft Rooms and MTR Device's true potential with Proactive management
Get actionable insights from Microsoft Rooms with MTR Device Experience monitoring, understand the journey from device, connected peripherals through the service end to end and halve support time whilst increased a Rooms productivity. Ensure it will work before they walk in.
Hortium’s workplace solution for Microsoft MTR devices provides users with data and analytics across the organization, from the room, device to cloud. Empower Service, collaboration, creativity and swift decision making. Hortium adapts to changes in resource demands, provides a continuously secured data environment in the cloud and monitors the entire digital experience from end to end to guarantee improved end-user service experience.
Take the risk out of managing VC rooms. With Hortium, ensure the Room, Devices and UCC services work and deliver the quality required.
Take Control of Rooms and MTR Devices
A new generation of employees has entered the workforce, bringing with them a flurry of changes to the modern workplace. Most notably is an increase in remote work environments and prevalent use of cloud-based applications, leading to a large increase in workplace analytics to sort through. One of the core undercurrents of this set of digital workplace changes is Cloud, Application and Collaboration platforms, which are being introduced to organizations at rapid-fire – sometimes by lines of business or IT teams, or more often in a shadow IT fashion by end-users themselves.
Insights without the irritation Proactive not reactive
IT has no visibility of Room and Device experience
Hortium’s solution is designed to deliver a superior meeting room experience, featuring excellent voice quality and clarity, ease of use, and seamless integration with IT management tools. Combining multi-vendor UCC and devices into a single view, Hortium ensures that voice-only conference calls and video-enabled collaboration sessions deliver continuous productivity. Regardless of the type of technology in a meeting room on-site or in a remote location, Hortium ensures Rooms work when users walk in and participants can hear and see what matters to get the job done. Hortium Takes the risk out of management with proactive testing and monitoring delivering end to end insights.
Through Hortium, you are able to work to improve employee productivity. This actually starts with facilitating a good and stable service experience from anywhere.
Culture and the Modern Workplace
The new term of workplace analytics is just a new and modern way of talking about usage and adoption. This is the first step on the path for service and application compliance. Being able to measure active and enabled users and being able to see service experience provided IT with an initial feel for the presence and growth of the platforms. As an organization matures its ability to leverage workplace analytics, the discussion turns to impact and engagement. The analytics should look at areas of focus like departmental or geographic best practices regarding engagement and how to extend those patterns and insights to other teams using a set of recommended behavioural actions. Where’s the ROI?
In Summary
Current IT forces were never designed to support the continuously changing and expanding scope of devices, flexible business hours and complex co-working structures. An all-encompassing end-to-end (user) management strategy is needed to control the happiness of your end-users, from the device to business applications to the digital workplace. Continued monitoring and predictive analysis help you effortlessly scale up workspaces and update applications without affecting availability.
Measuring workplace analytics for cloud based platforms can be difficult. IT teams need to focus on multiple overlapping platforms and interactions to ensure the cloud service and app environments are delivering a positive experience. The challenge is often compounded by the fact that with apps, IT can sometimes be in a position where they are not directly managing some of these business-critical technologies.
With Hortium IT teams take back some control and gain insight that enables them to develop best practices and understand optimal output behaviours across the enterprise. This allows IT teams the ability to measure across the end to end of workplace analytics from adoption to engagement to effectiveness. Given the latest projection of 75% of organizations worldwide using at least one cloud based app platform by 2023, an investment in Hortium to help optimize your digital workplace ROI seems like a very strategic investment.