Slow is the New Down: The Impact of Cloud Hosted Services on Business Productivity
In today’s digital age, businesses rely heavily on cloud hosted applications and services to streamline their operations and increase efficiency. However, when these applications and services are slow, it can have a detrimental impact on productivity, leading to increased mean time to fix and higher costs, especially in outsourced environments where multiple organizations are involved.
Slow is the new down because it affects not just the performance of the applications but also the overall employee and business productivity. A slow application can create a domino effect on other applications and processes, resulting in a severe decrease in business productivity.
To address this challenge, companies need to focus on key factors that impact cloud hosted services and application delivery. One of the most crucial factors is Service Testing, which is the process of testing cloud hosted services to ensure that they are operating at optimal levels. Service testing helps to identify potential bottlenecks and issues that could cause slowdowns or outages, allowing businesses to proactively address them before they become bigger problems.
Another critical factor to consider is uptime, which refers to the percentage of time that an application or service is available to users. High uptime is essential for businesses that rely on cloud hosted services, as it ensures that their employees can access the applications they need to do their jobs.
However, achieving high uptime can be challenging, particularly in outsourced environments where there are multiple organizations involved. In such scenarios, it is essential to have a well-defined service experience in place to fix issues quickly and efficiently. This requires coordination between all parties involved and a clear understanding of each organization’s responsibilities and obligations.
Balancing these factors can be tricky, as it often involves trade-offs between uptime and cost. For example, investing in additional hardware or redundancy systems can help to ensure high uptime, but it also increases costs. Similarly, outsourcing to multiple organizations can provide additional resources and expertise, but it also introduces additional complexity and potential points of failure.
Despite these challenges, businesses must prioritize the impact of slow cloud hosted services on their productivity and digital transformation projects. Making informed decisions about Service Testing, uptime, and service experience can help businesses to ensure that their applications and services are operating at optimal levels, minimizing downtime and maximizing productivity.
In conclusion, slow is the new down in the world of cloud hosted services, and businesses must prioritize their impact on productivity. Service Testing, uptime, and service experience are all critical factors to consider when making decisions about cloud hosted applications and services. By balancing these factors effectively, businesses can ensure that their applications are operating at optimal levels, minimizing downtime and maximizing productivity.
Start your Hortium free trial today to maximize productivity within your business
—————-
If you’d like to speak to one of our team members about how Hortium can help you to boost ROI in your business applications and the modern workplace, get in touch here.
Personal Story:
As a small business owner, I rely heavily on cloud hosted applications and services to manage my operations. Recently, I experienced a significant slowdown in one of my critical applications, which had a severe impact on my productivity. It took me several hours to identify the problem and contact customer support, which led to a loss of valuable time and revenue.
Since then, I have realized the importance of prioritizing the impact of slow cloud hosted services on my business productivity. I now invest in regular Service Testing to identify potential bottlenecks and ensure optimal performance, and I have a well-defined service experience in place to fix issues quickly and efficiently. By prioritizing these factors, I can ensure that my applications are operating at optimal levels, minimizing downtime and maximizing productivity.
